The LookApp app for beautiful things nearby

Privacy Policy

Welcome at LookApp – the Buy & Sell App in Sri Lanka!

Second hand, used, new, antique or just beautiful. With LookApp - the Buy & Sell App in Sri Lanka - you find the most beautiful things in your neighborhood and quickly sell your things to other people with taste.The Look App (Pvt) Ltd Sri Lanka (in the following called "Operator") operates under the name "LookApp" websites (LookApp.lk) and mobile apps (LookApp for Android, LookApp for iOS) (hereinafter collectively "LookApp" / "LookApp services").This privacy policy is a supplement to the terms and conditions and applies to the use of the LookApp-Services and the utilization of all other offered services on LookApp. The privacy policy available online at LookApp at the time of a user’s specific visit or at the time of the specific use of a LookApp service will be applied. By using LookApp services the user fully accepts this privacy policy. Otherwise the use of any LookApp-Service is not permitted.We take data privacy very serious and want to reveal how we handle this topic. Should the available document not answer all your questions, you can contact us at support@lookapp.lk for any open questions? This E-Mail address can also be used to request the deletion of your own data respectively your user account and the profile which is connected to that.

I. Registration

Registration with E-Mail: Here we access the data of the user, which he has specified during the registration process. The profile data given by the user must be truthful and complete and must continuously be kept up-to-date. To preserve a certain amount of anonymity towards other users, only the profile picture, the first name and the last name abbreviated to the first letter (Kuruvita K.) instead of the full name (KuruvitaKamal) is shown to other users.

II. Usage

For the usage of the LookApp-Services it is necessary, that LookApp identifies the users’ current location. This allows the app to show classified ads located close to the user and is also used when publishing classified ads by sellers. In order to aggravate the inference of the users’ real location, a displaced location of the seller is shown at published classified ads.

To improve the LookApp services and to detect and analyze errors, the Operator uses certain tracking-tools. Therefore the Operator traces user behavior independently as well as via third-party suppliers (e.g. Google Analytics). Part of this data also contains (not solely) the users’ IP-Address and user behavior. Please take note that Google and other third-party suppliers also save this data for statistical reasons and transfer this data to servers in other countries. Some third-party suppliers also reserve the right to share the collected information with other parties. In doing so, LookApp does not share information which was announced at registration (e.g. E-Mail address, name).

For all services, that use social networking functionalities like the Facebook-like button or the Google +1 button, please be aware, that Facebook and other suppliers of social networks can collect user data even if the user is not registered on the page or has not specifically approved to the data transfer. By using popular functions like the Facebook “Like-Button” or the Google “+1 Button” the providers of these features can draw conclusions concerning page visits and the individual user behavior. Further information can be found at the respective terms and privacy policy of the respective supplier (amongst others https://www.google.at/intl/en/policies/privacy/ , https://www.facebook.com/policy.php)

The LookApp website uses “cookies” in order to enable all functionalities of the LookApp website and to facilitate the use of the page. Cookies are text files which save certain processes on your computer (e.g. display properties). You can avoid or manage the installation of cookies by appropriately adjusting your browser software. However, we point out that in this case you may not be able to make full use of all the features of this website and therefore the “experience” of the page can be negatively influenced.

The Operator does not collect any other data apart from the voluntarily provided information and the data that he gets from Facebook, respectively the information he gets by the use of the LookApp Services. If possible, anonymized data is used.

The collected data (especially the full name and E-Mail address) will not be shared with third parties, neither for commercial reasons nor other reasons except the user has explicitly given his permission to do so or the Operator is obliged to do so for statutory reasons (e.g. criminal prosecution). Anonymized user data (including technical data – e.g. browser) and data which was created within the LookApp-Services can indeed be used for optimization of the page as well as for marketing activities

By using the LookApp-Services the user gives his explicit permission, explicitly agrees and abstains from demands of any claims (e.g. due to infringement of the data protection), that the specified and given information by the user can be saved and shared with governmental institutions (police, courts, authorities), which investigate material and content, which was distributed by the user or which refer to illegal activities performed by the user.

III. Deletion

When requesting the deletion of an account all personal data and entries of a user including the possibly received permissions for other providers will be deleted or will be made unrecognizable. The Operator remains the right to take up to 4 weeks to finally delete the data. It should be noted that the timely deletion of search results in search engines cannot be guaranteed by the Operator.

V. General Information and Final Provisions

The Operator is not liable for unauthorized access of user data like e.g. by hackers or system errors.

The Operator remains the right to amend this privacy policy at any time. An explicit reference to the change of the privacy policy will not be made. The privacy policy shall automatically and periodically be reviewed by the users to check for changes.

This privacy policy shall be subject to Sri Lankan law

If individual stipulations of this privacy policy should be or become ineffective, invalid or unworkable, this shall not touch the legal effectiveness of the other stipulations of this privacy policy. In place of the ineffective, invalid or unworkable stipulation, a valid and workable regulation shall apply which approximates as closely as possible to that the contract partners would have economically intended if the contract partners would have pursued with the ineffective, invalid or unworkable stipulation. The above stipulations apply accordingly in the event that the contract is shown to be incomplete.

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